Refund policy
Return & Refund Policy
All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been processed.
This policy helps ensure product integrity, quality control, and safety for all customers.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the incorrect item, please contact our support team within 48 hours of delivery at:
To assist you quickly, please include:
-
Your order number
-
Photos of the damaged or incorrect product
-
Photos of the shipping box (if applicable)
We will review your claim and, if approved, arrange for a replacement.
Shipping Issues
We are not responsible for:
-
Delays caused by carriers
-
Lost or stolen packages marked as delivered
-
Incorrect addresses entered at checkout
Please ensure all shipping information is accurate prior to completing your purchase.
Order Changes & Cancellations
Once an order has been placed, it cannot be modified or canceled. Please review your cart carefully before submitting your order.
If you want a slightly softer version (less rigid tone), here’s a more customer-friendly alternative headline:
Product Safety Policy
Because our products are ingestible and safety is our top priority, we cannot accept returns or issue refunds.