Shipping policy

Shipping Policy

Order Processing

All orders are processed within 48 hours of receipt, excluding weekends and holidays.

Orders placed after business hours will begin processing on the next business day.

You will receive a confirmation email once your order has been shipped, including tracking information (if applicable).


Shipping Timeframes

Shipping times vary depending on your location and the carrier selected at checkout. Estimated delivery times are provided by the carrier and are not guaranteed.

Please note that carrier delays may occur due to weather, holidays, or other factors beyond our control.


Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for orders shipped to incorrect addresses entered by the customer.


Lost or Stolen Packages

Once a package is marked as delivered by the carrier, responsibility transfers to the customer.

We are not responsible for lost or stolen packages after confirmed delivery.


Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item

  • Photos of the shipping packaging

We will review and determine eligibility for replacement.